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RETURN / REFUND POLICY

At Seduceve, we strive to ensure your complete satisfaction with every purchase. If you receive a damaged or defective product, we're here to help. Please review our return policy below.

Return Eligibility

  • Returns are accepted only if the product received is damaged or defective.

  • To be eligible for a return, you must contact us within 48 hours of receiving the product.

  • The item must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

  1. Initiate a Return:

    • Contact us at redijtanmay@gmail.com or WhatsApp us at 8657264136 within 48 hours of receiving your product to initiate a return. Please include your order number, details of the damaged or defective product, and any supporting photos.

  2. Return Authorization:

    • Once your return request is approved, you will receive a return authorization email or WhatsApp message with instructions on how to return your item.

  3. Shipping the Return:

    • Please ensure the item is securely packaged to prevent any further damage during transit.

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

  • Once we receive your returned item, we will inspect it and notify you of the status of your refund within 24 hours.

  • If your return is approved, we will initiate a refund to your bank account within 24 hours.

  • The refund amount will be the original purchase price minus the initial shipping charges and the return shipping charges.

Damages and Issues

  • If you receive a damaged or defective item, please contact us immediately at redijtanmay@gmail.com or WhatsApp us at 8657264136 so we can evaluate the issue and make it right.

Contact Information

  • For any questions or concerns regarding returns, please contact us at redijtanmay@gmail.com or call/WhatsApp us at 8657264136.

Thank you for shopping with Seduceve! This return policy ensures that your customers are well-informed about the return process and conditions, providing a clear and straightforward approach to handling returns.

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